extmoney

Terms of Service

Effective date: 05 Jul 2026 · Last updated: 07 Jul 2026

1. Agreement to These Terms

These Terms & Conditions ("Terms") are a binding agreement between you and Zanket, a sole proprietorship registered in Canada (Québec) ("ExtMoney", "we", "us", "our"). They govern your access to and use of the ExtMoney personal-finance application — our websites, web app at https://extmoney.com, and our iOS and Android mobile apps (together, the "Service").

By creating an account, or by accessing or using the Service, you accept these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service. Where you use the Service on behalf of a household or organisation, you confirm you are authorised to bind it, and "you" includes that group.

2. Eligibility

You must be at least 18 years old and legally able to enter into a contract to use the Service. The Service is intended for adults managing their personal or household finances and is not directed to children. If we learn that an account belongs to someone under the required age, we may suspend or close it.

3. What the Service Is — and Is Not

ExtMoney is a personal-finance record-keeping and analytics tool. It lets you record, import, organise, categorise, and analyse your own financial information (accounts, transactions, transfers, recurring plans, savings goals, budgets, reports, backups) across one or more teams.

The Service is not a bank, payment institution, money-services business, broker, or financial advisor. We do not hold, receive, transfer, or invest your money; we do not access your real bank or card accounts to move funds; and the figures you see reflect only the data you enter or import. Nothing in the Service is financial, investment, tax, accounting, or legal advice, and it must not be relied on as such. Decisions about your money are yours; consult a qualified professional where appropriate. See the disclaimers in §16.

4. Your Account

To use most features you register an account with an email address and password. Account creation is gated by email confirmation — until you confirm the link we email you, the account is not active, and unconfirmed sign-ups are automatically deleted after the confirmation link expires.

You are responsible for:

  • providing accurate registration information and keeping it current;
  • safeguarding your password and any second factor, and for all activity under your account; and
  • notifying us promptly at hello@extmoney.com of any unauthorised use.

We authenticate access with signed tokens and support optional two-factor authentication and password reset (which signs you out of all sessions). We are not liable for loss arising from your failure to keep credentials secure. You may close your account at any time (§19).

5. Teams, Owners, and Invited Members

The Service is organised around teams (e.g. a household or family). Each team has exactly one owner and may have members with roles of viewer, editor, admin, or owner, which determine what each member can see and change.

  • The owner controls the team, manages any subscription for it, and is responsible for the members they invite and for the data in the team.
  • Invited members may access and, depending on role, modify the team's shared financial data. Only invite people who should see that data; by inviting someone you confirm you are entitled to share it.
  • The last active owner of a team cannot be removed or demoted while the team exists.
  • Deleting an owner's account deletes every team they own together with all data in it (see §19 and the Privacy Policy). Teams where you are only a member survive; your membership simply ends.

6. Acceptable Use

You agree not to, and not to permit anyone to:

  • use the Service unlawfully, or to store, launder, or disguise the proceeds of unlawful activity;
  • upload content you have no right to use, or that infringes others' rights or privacy;
  • upload more sensitive data than a transaction requires (e.g. medical, government-ID, or full card numbers);
  • attempt to breach security, access other users' data, probe, scan, or circumvent access controls, rate limits, or quotas;
  • reverse-engineer, scrape, or build a competing service from the Service, except to the extent this restriction is prohibited by law;
  • overload, disrupt, or interfere with the Service or its infrastructure, or use automated means beyond the documented API and normal use;
  • resell, sublicense, or provide the Service to third parties except through the team feature as intended; or
  • misuse the AI, voice, or import features to submit content designed to manipulate the models or other users.

We may investigate suspected violations and take proportionate action, including removing content or suspending access (§19).

7. Optional AI Features

Some features use artificial intelligence — for example voice entry, receipt scanning (OCR), and spending insights or category suggestions. These features are optional and off by default. You enable each one with a separate, explicit consent shown at the point of use (an explicit consent for voice, which may be biometric data), and you can withdraw consent at any time in Settings, after which that feature stops working while the rest of the Service continues.

You acknowledge that:

  • AI output can be incomplete or inaccurate and is provided to assist you, not to decide for you. Our AI only summarises and surfaces information; the underlying calculations and any figures about your money are produced by our deterministic logic, not by the AI, and you must review AI output before relying on it;
  • we do not make decisions producing legal or similarly significant effects about you based solely on automated processing;
  • to perform a feature you requested, the relevant content is sent to the external AI providers described in the Privacy Policy, under agreements that prohibit using your data to train their models; and
  • AI usage is subject to quotas and fair-use limits tied to your plan and add-on.

8. Your Content and Data

You own the financial data and content you create or import ("Your Content"). We do not claim ownership of it. You grant us a limited, worldwide, royalty-free licence to host, store, process, transmit, back up, and display Your Content solely to operate, secure, and provide the Service to you and your team, and as described in the Privacy Policy. We do not sell your data and do not use it for third-party advertising.

You are responsible for the accuracy, legality, and completeness of Your Content, including anything you import from a bank statement, another app, or a file. Imports and AI features are tools to help you record data — they do not verify that the data is correct, and reconciliation and correctness remain your responsibility.

We provide a free, machine-readable export and in-app controls so you can obtain and manage your data. Keeping your own independent backups of important records is your responsibility.

9. Subscriptions, Plans, and Billing

The Service offers a free plan and paid plans and add-ons. Key terms:

  • Subscriptions are purchased per team, not per individual. The team owner buys and manages the subscription and pays for it; all members of that team then enjoy its plan features. Your effective tier is the strongest plan among the teams where you are an active member.
  • Plans and add-ons are separate. A team plan (Free → Plus → Family → Business → Enterprise) and an optional AI add-on (Insights / Insights Pro) are billed and renewed independently and may have different prices, periods, and renewal dates. Current plans and prices are shown on the pricing page and in Settings → Plan.
  • Billing period and price. Paid plans are billed monthly or annually as you select, at the price displayed at purchase, inclusive or exclusive of taxes as indicated. Applicable sales tax / VAT / GST is added or included as required by your location.
  • Payment methods. On the web, payments are processed by Stripe; we store only a secure payment token, never full card numbers. In the mobile apps, purchases are made through the Apple App Store or Google Play and are governed by §10.
  • Limits. Plan limits (accounts, monthly transactions, teams, members, reports, backups, AI usage) are enforced at creation time. Downgrading does not delete data you already created — you simply cannot add new items beyond the lower plan's limits.

10. Purchases Through the App Stores

If you buy a subscription or add-on inside our iOS or Android app, the purchase is made through Apple or Google, and their terms and payment, renewal, and refund policies apply to that purchase — not ours. Prices in the app may be higher than on the web because of store commissions. To manage or cancel a store subscription, or to request a refund for one, use your App Store or Google Play account settings; we cannot process refunds for store purchases. Access granted by a store purchase still flows to the whole team, managed by its owner.

11. Automatic Renewal, Changes, and Cancellation

Web (Stripe) subscriptions. Store subscriptions follow §10; the following applies to subscriptions we bill directly:

  • Auto-renewal. At the end of each paid period we automatically charge the saved payment method for the next period and extend access. If no card is saved on the team, the subscription does not renew and the team returns to the free plan at period end. You receive a notification after each successful renewal.
  • Failed payment (grace period). We do not cut off access immediately. We retry the charge for a few days up to 3 attempts and keep your access during that window while asking you to update your card; if payment still fails, the team moves to the free plan.
  • Upgrades (to a more expensive plan, or switching to annual) take effect immediately, with the unused portion of your current period credited pro rata against the new price — you pay only the difference, and a fresh period begins.
  • Downgrades and cancellations (to a cheaper or free plan, or switching annual→monthly) are scheduled for the end of the current paid period; you keep your current plan until then. You can reverse a scheduled change before it takes effect by re-selecting your current plan.
  • Price changes. We may change subscription and add-on prices for future periods. We will give advance notice and, where a change would take effect at your next renewal, you may cancel before it applies; the current period's price is unaffected.
  • Only the team owner can change or cancel the team's subscription.

12. Refunds

Except where a mandatory consumer-protection law provides otherwise (§20), fees already paid for the current period are non-refundable, and cancelling or downgrading does not refund the remaining time — you simply keep access until the period ends. Store purchases are refunded, if at all, only by Apple or Google under §10.

13. Free Trial

We may offer a free trial of premium features. If offered:

  • the trial is free and requires no payment card; at the end it automatically reverts to your base (free) plan with no charge — nothing to cancel;
  • a trial may be started once per account and cannot be repeated; and
  • the trial does not raise your team- or member-count limits, and data you enter during the trial is kept when it ends — only the premium reports and AI features close again.

We may change or withdraw trial offers at any time.

14. Third-Party Services

The Service relies on third parties (for example hosting, payment processing, app stores, and the AI providers listed in the Privacy Policy) and may contain links to third-party sites. We are not responsible for third-party services or content, and your use of them is governed by their terms and privacy policies. Store purchases are additionally governed by §10.

15. Intellectual Property and Licence

The Service, including its software, design, text, and trademarks (e.g. "ExtMoney"), is owned by us or our licensors and protected by intellectual-property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the Service for its intended purpose while these Terms are in effect. All rights not expressly granted are reserved. This licence does not cover Your Content, which you retain (§8).

If you send us feedback or suggestions, you grant us a perpetual, royalty-free right to use them without obligation to you.

16. Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, and availability. We do not warrant that the Service will be uninterrupted, error-free, or secure, that figures, forecasts, reports, or AI output will be accurate or complete, or that data will never be lost. The Service is not financial, investment, tax, accounting, or legal advice (§3), and you are responsible for the accuracy of Your Content and for your own financial decisions. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

17. Limitation of Liability

To the maximum extent permitted by law, and except for liability that cannot be excluded (such as death or personal injury caused by negligence, fraud, or a mandatory consumer right):

  • we are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, goodwill, or financial loss arising from your reliance on the Service, its figures, or its AI output; and
  • our total aggregate liability arising out of or relating to the Service is limited to the greater of the amount you paid us for the Service in the 12 months before the event giving rise to the claim, or CAD $50.

Some jurisdictions do not allow certain exclusions; in those places these limits apply only to the extent permitted, and nothing here limits rights that cannot lawfully be limited (§20).

18. Indemnification

To the extent permitted by law, you agree to indemnify and hold us harmless from claims, losses, and reasonable expenses arising from Your Content, your breach of these Terms or of law, or your misuse of the Service — except to the extent caused by us.

19. Suspension and Termination

  • By you. You may stop using the Service and delete your account at any time in the app. Account deletion is a true, irreversible hard delete: it permanently removes your account and every team you own with all data in it, with no recovery and no grace period. Before deleting, export anything you want to keep (§8). The app warns you and requires explicit confirmation.
  • By us. We may suspend or terminate access if you materially breach these Terms, use the Service unlawfully or in a way that risks harm to others or to the Service, or where required by law — using proportionate measures and, where practicable, notice.
  • Effect. On termination your licence ends and access stops. Sections that by their nature should survive (e.g. §§8, 15–18, 20–21) continue to apply. Where your team returns to the free plan rather than being deleted, your data is retained subject to plan limits and the Privacy Policy.

20. Consumer Rights and Local Law

Nothing in these Terms excludes, restricts, or modifies any mandatory consumer-protection right you have under the law of your country or region (including the EEA/UK, Canada/Québec, and applicable US states) that cannot be waived by agreement. Where a provision of these Terms conflicts with such a mandatory right, that right prevails to the extent of the conflict, and the rest of these Terms continues to apply.

21. Governing Law and Disputes

These Terms are governed by the laws of the Province of Québec and the federal laws of Canada applicable there, without regard to conflict-of-law rules, and the courts of the Province of Québec have jurisdiction — except that, if you are a consumer, you keep the protection of the mandatory laws and the competent courts of your country of residence (§20).

22. Changes to the Terms and to the Service

We may update these Terms from time to time. We will post the updated version with a new "Last updated" date and, for material changes, notify you in-app or by email before they take effect. Continued use after a change takes effect means you accept the updated Terms; if you do not agree, stop using the Service and, if applicable, cancel your subscription. We may also modify, suspend, or discontinue parts of the Service, giving reasonable notice of material adverse changes where practicable.

23. Miscellaneous

  • Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us about the Service and supersede prior agreements on the subject.
  • Severability. If a provision is held unenforceable, the rest remains in effect.
  • No waiver. Our failure to enforce a provision is not a waiver of it.
  • Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or transfer of the Service, subject to your rights.
  • Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
  • Notices. We may notify you in-app or at the email on your account; you can reach us at hello@extmoney.com.
  • Language. The English version is the authoritative text; translations are provided for convenience.

24. Contact

hello@extmoney.com

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